1. Introduction
This Privacy Policy describes how GentleBreeze Commodity Trading Private Limited and its affiliates (collectively referred to as “GENTLEBREEZE COMMODITY TRADING PRIVATE LIMITED, we, our, us”) collect, use, share, protect, or otherwise process your personal data through our website furnitureplus.store (hereinafter referred to as the “Platform”).
Please note:
- You may browse certain sections of the Platform without registering.
- We do not offer products or services outside India.
- Your personal data will primarily be stored and processed in India.
By visiting the Platform, providing your information, or availing any product/service, you expressly agree to be bound by the terms of this Privacy Policy, our Terms of Use, and applicable service/product conditions. You also agree to be governed by the laws of India, including those related to data protection and privacy. If you do not agree, please do not use or access the Platform.
2. Collection of Information
We collect your personal data when you use our Platform, services, or otherwise interact with us. Information collected may include:
- Personal Information: Name, date of birth, address, telephone/mobile number, email ID, identity/address proof.
- Sensitive Personal Data (with consent): Bank account details, credit/debit card information, payment instruments, biometric data (e.g., facial features or physiological data for certain features).
- Behavioral Data: Browsing patterns, preferences, and interactions on the Platform (analyzed on an aggregated basis).
- Transactional Data: Details of your transactions on the Platform or via third-party business partners.
Please note:
- If third-party partners collect your data directly, their privacy policies apply. We are not responsible for their practices.
- You should never share confidential data like PINs, net banking, or mobile banking passwords with anyone claiming to represent us. Report such incidents immediately to law enforcement.
3. Usage of Information
We use your personal data for purposes including but not limited to:
- Providing services you request.
- Assisting sellers and partners with order handling and fulfillment.
- Enhancing customer experience.
- Resolving disputes and troubleshooting issues.
- Informing you of offers, products, services, and updates.
- Customizing your experience.
- Preventing fraud, errors, or illegal activity.
- Enforcing our Terms & Conditions.
- Conducting research, analysis, and surveys.
4. Sharing of Information
We may share your personal data in the following cases:
- Internal Sharing: With group entities, affiliates, and corporate partners.
- Third Parties: Sellers, logistics partners, payment service providers, reward programs, etc.
- Legal Compliance: With government or law enforcement agencies to comply with legal obligations or protect rights, property, and safety.
- Marketing: Affiliates or partners may market to you unless you explicitly opt out.
5. Security Precautions
We adopt reasonable security practices and procedures to protect your data from unauthorized access, disclosure, loss, or misuse.
- We use secure servers and follow strict guidelines when handling your data.
- However, internet transmissions are never fully secure. By using our Platform, you acknowledge these inherent risks.
- Users are responsible for keeping login credentials safe.
6. Data Deletion & Retention
- You may delete your account through your profile/settings or by contacting us.
- Account deletion may be delayed/refused in case of pending claims, shipments, or grievances.
- Deleted accounts result in permanent loss of related data.
- We retain your data only as long as necessary or as required by law.
- Some anonymized data may be retained for research and analytics.
7. Your Rights
You may:
- Access, rectify, and update your personal data directly on the Platform.
- Withdraw consent by writing to the Grievance Officer (contact details below).
Please note:
- Withdrawal of consent will not apply retrospectively.
- Certain services may be restricted or denied if consent is withdrawn.
8. Consent
By using the Platform and providing your information, you consent to:
- Collection, use, storage, and processing of your data as per this Privacy Policy.
- Our affiliates, partners, and service providers contacting you via SMS, instant messaging, calls, or email.
- If you disclose third-party data, you confirm that you have the authority to do so.
9. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or applicable laws. Please check this page periodically for updates. Significant changes will be notified as required under applicable laws.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
📧 Email: whe8371@gmail.com
📞 Phone: +91 6232646339
🏢 Address: C-1103, MGI Gharaunda, Raj Nagar Extension, Ghaziabad – 201017, Uttar Pradesh
